Report a vulnerability
Security is not an add-on for us, it is the foundation. Our products process our customers’ energy and operational data, and we take that trust seriously. That is why we align development and operations with the requirements of the Cyber Resilience Act (CRA) and consider security from the very beginning. External input helps us get even better. If you find a vulnerability, we welcome your report.
Coordinated vulnerability disclosure policy under Regulation (EU) 2024/2847 (Cyber Resilience Act)
Scope
This policy applies to all products and services of Twinetic GmbH.
Procedure
We acknowledge receipt of your report, review it and fix confirmed vulnerabilities. We publish information on fixed vulnerabilities as soon as an update is available. Please do not publish a vulnerability until it has been fixed.
As of October 2026
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